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Warranty Coordinator

Job Type

Full Time

Claremont is looking to add an experienced full-time Warranty Coordinator to our growing construction company. As a Construction Warranty Coordinator, you will play a crucial role in ensuring that construction projects meet quality standards and adhere to contractual obligations post-completion. You will be responsible for managing warranty claims and coordinating repairs and replacements as necessary. Your primary objective will be to maintain positive relationships with clients, contractors, and suppliers while efficiently resolving warranty issues to uphold the reputation and integrity of the construction company.

The person we are looking for will need to meet or exceed all on the following list of requirements to be considered for this position.


    • Warranty Claims Management:
    • Receive and review warranty claims from clients regarding construction projects.
    • Evaluate claims to determine validity and coverage under warranty agreements.
    • Coordinate inspections, if necessary, to assess the nature and extent of issues.
    • Communication and Coordination:
    • Serve as the primary point of contact for clients regarding warranty-related matters.
    • Liaise between clients, contractors, and suppliers to expedite the resolution process.
    • Maintain clear and timely communication with all stakeholders throughout the warranty claim process.
    • Documentation and Reporting:
    • Maintain detailed records of warranty claims, including documentation of issues, resolutions, and associated costs.
    • Prepare reports on warranty claim trends, turnaround times, and outcomes for management review.
    • Ensure all warranty-related documentation is accurate, complete, and compliant with company standards.
    • Repair and Replacement Coordination:
    • Coordinate repair and replacement activities in collaboration with contractors and suppliers.
    • Schedule repair visits, inspections, and other necessary appointments with clients.
    • Monitor progress to ensure timely completion of warranty-related work.

Qualifications and Skills

    • Must be a problem solver with the ability to calmly address client issues that each require resourcefulness, patience, clarity and tact.
    • 5+ years working with a construction company in warranty, project close out and customer satisfaction.
    • Must have excellent written and verbal communication skills, very strong organizational skills with attention to detail and high follow-through.
    • Must have the attitude and ability to adjust to rapidly changing priorities and be able to prioritize multiple tasks simultaneously with a professional, positive demeanor.
    • Must have basic knowledge of various trade functions such as carpentry, drywall, painting, HVAC, electrical and plumbing.
    • Strong proficiency in all Microsoft Office applications, specifically Projects, Excel and Word.

Compensation and Benefits

Compensation: Competitive salary depending on experience. Salary range $65,000.00 - $75,000.00 per year
• Generous vacation plan
• Paid holidays
• Paid sick time off
• Medical, dental and vision coverage for 100% of employee
• 25,000 in term life insurance coverage for employee
• 401(k) plan eligibility after 3 months of employment.

We are always looking for individuals with the talent and skills required to contribute to our continued growth, success, and culture of safety.

Mission Statement

Delivering the Best Quality Work -SAFELY

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